LIVE SUPPORT

Privacy Policy

Privacy Policy

Introduction

At BrillientPackaging.Co.Uk, we prioritize the privacy and security of our customers’ information. This Privacy Policy outlines the types of data we collect, how we use it, and how we safeguard your personal information. We are committed to providing a safe and secure online experience for all our users.

Information Collected

Personal Information

We may collect personal information such as your name, email address, and contact details when you interact with our website or place an order. This information is necessary to process your orders, provide customer support, and improve our services.

Non-Personal Information

In addition to personal information, we may collect non-personal information such as your IP address, browser type, device information, and website usage data. This information helps us analyze trends, administer the site, and enhance your browsing experience.

How Do We Use Your Information?

Order Processing and Customer Support

We use the personal information you provide to process your orders, communicate with you about your purchases, and provide customer support when needed. This includes responding to inquiries, resolving issues, and addressing any concerns you may have.

Personalization and Improvements

 By analyzing non-personal information, we gain insights into user preferences and browsing behavior. This data enables us to personalize your experience, recommend relevant products, and improve our website’s functionality.

How Do We Protect Your Information?

Secure Data Transmission

We employ industry-standard encryption technologies to ensure the secure transmission of your personal information. Our website uses SSL (Secure Socket Layer) to protect your data during online transactions.

Data Security Measures

We have implemented strict security measures to safeguard your information from unauthorized access, alteration, or disclosure. Our internal procedures and systems are designed to protect your data against loss, misuse, or theft.

Do We Share Your Information?

Third-Party Service Providers

 We may share your personal information with trusted third-party service providers who assist us in delivering our services. These partners are bound by strict confidentiality agreements and are only authorized to use your information for the specified purposes.

Legal Requirements

In certain circumstances, we may be required to disclose your information to comply with applicable laws, regulations, or legal processes. We will make every effort to ensure the protection of your information while fulfilling these legal obligations.

Your Choices and Rights

Opting Out

You have the right to opt out of receiving marketing communications from us. You can do this by unsubscribing from our email list or contacting our customer support team. Please note that you may still receive transactional emails related to your orders.

Access, Correction, and Deletion

You have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise any of these rights, please contact us through the provided channels, and we will assist you accordingly.

Updates to Our Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting the updated version on our website. We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy or the protection of your personal information, please contact our Privacy Officer using the provided contact details.